Little Twig Homes Privacy Policy: Data Collection, Use & Protection
Effective Date: June 25, 2025
Big Twig Homes LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://littletwig.homes, create an account, or make a purchase through our site.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
Account Information: If you create an account, we store your login credentials securely.
Usage Data: Information about how you use our site (e.g., pages visited, time spent) collected via cookies, analytics tools, and tracking pixels.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders
To communicate with you about your purchases or inquiries
To provide account access and customer support
To improve our website, products, and customer experience
To send marketing emails (only with your consent)
For security, fraud prevention, and legal compliance
3. Cookies & Tracking Technologies
We use cookies and similar technologies (such as Google Analytics and Meta Pixel) to analyze website traffic, understand user behavior, and improve performance. You can control cookie preferences in your browser settings.
4. Third-Party Services
We use trusted third-party service providers, including:
Stripe for secure payment processing
Google Analytics for website analytics
Other providers for order management and email marketing
These providers only access your information to perform services on our behalf and are required to protect your data.
5. Data Sharing
We do not sell or share your personal information with third parties for advertising or affiliate marketing. We may disclose your information only as required by law or to protect our rights.
6. Data Security
We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure.
7. User Accounts
You may register for an account on our site to track orders or manage preferences. You are responsible for maintaining the confidentiality of your login credentials.
8. Your Rights and Choices
If you’d like to access, update, or delete your personal information, or opt out of marketing communications, please contact us via our contact form.
9. Children’s Privacy
Our site is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
10. U.S. Jurisdiction
This website is intended for U.S. residents only. We are based in North Carolina and comply with applicable U.S. privacy laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Your continued use of the site indicates acceptance of any updates.
12. Contact Us
For any privacy-related questions or concerns, please contact us using our website contact form.